Frequently Asked Questions

Everything you need to know about shopping with Brakeburn.

What are your shipping options and delivery times?

We offer Standard and Express shipping. Standard delivery typically takes 3-5 business days, while Express delivery arrives within 1-2 business days. Free shipping is available on orders over a specific threshold.

How do I return an item for a refund?

We offer a 30-day return policy. Items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Clearpay.

Can I track my order once it has been placed?

Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your delivery status in real-time.

Where can I find a size guide for your clothing?

Each product page features a detailed size guide link near the size selection dropdown to help you find the perfect fit based on your measurements.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping costs and delivery windows vary by location and are calculated at checkout.